For all warranty claims, the original product receipt/product invoice is required.
Any accident, abuse, modification, improper installation, or if the product is used differently than what it was intended for, will void the warranty.
Any discontinued product sent in for warranty service will be replaced with a product of equal or lesser value at Nova Led Lighting’s discretion.
Warranty does not cover the cost of labor and shipping.
Warranty is limited to replacing a defective part without charge, but please note that warranty does not cover the cost of labor and shipping costs.
In no event shall Nova Led Lighting be held responsible for any consequential or special damages, including but not limited to lamp housing, wiring harnesses, and relays.
All our products designs and specifications listed on our website are subject to change without notice.
PROCESSING A WARRANTY CLAIM:
Contact us at sales@NovaLedLights.com. Describe the issue and send photos of the problem. You’ll also need to have proof of payment (receipt) in order for a warranty claim to go through. See above for warranty lengths.
We will review the issue and provide a solution for you. Discontinued products will be replaced with a similar item of equal or lesser value.
